Lee Jones – Welsh Language Scheme Co-Ordinator
With approximately 20% of the population in Wales speaking Welsh, HMRC’s Welsh Language Unit provides an essential capability that ensures Welsh language customer needs are met by the organisation.
“We put our customers at the heart of everything we do and are committed to making it as easy as possible for them to deal with us”, explains Lee Jones, Team Leader of the Welsh Language Unit. “Our aim is to administer tax systems fairly and efficiently by enabling customers to comply with their obligations and receive tax credits and other entitlements. Delivering high-quality Welsh language documentation and materials is critical to our Welsh speaking customers.”
“The Fuel’s team work hand in hand with our Welsh Language Unit.”